1. Introduction

These Terms govern your access to and use of Tierlock’s services—our blockchain-backed risk engine, API integrations, checkout links, and WordPress plugin (the “Services”). If you do not agree, do not use the Services.

2. Definitions

Account means your registered Tierlock user account.

API means our application programming interface for risk assessment and transaction processing.

Checkout Link means a secure payment link generated by Tierlock.

Plugin means Tierlock’s WordPress extension for frontend enforcement.

3. Account Registration & Security

3.1 Eligibility

You must be 18+ and authorized to bind your organization to these Terms.

3.2 Security

You are responsible for safeguarding your credentials and all activity on your Account. Notify us immediately of any unauthorized use.

4. Services

4.1 License

Subject to these Terms and payment of fees, we grant you a limited, non-exclusive right to use the Services for your internal business purposes.

4.2 Modifications

We may update or discontinue any part of the Services with or without notice.

5. Fees & Payment

5.1 Fee Schedule

All fees are set forth in your order form and are non-refundable except as provided herein.

5.2 Payment Terms

Fees are due in advance. Late payments may incur interest at 1.5% per month.

6. Refund Policy

Fees are non-refundable except pro-rated credits if we materially discontinue a core Service you actively use.

7. Prohibited Businesses & Activities

• Illegal goods/services
• Adult content
• Pyramid schemes
• High-risk financial services
• Regulated substances
• Weapons & ammunition
• Hate or extremist content
• Wildlife trafficking
• Human trafficking
• Money laundering
• Cybercrime services
• Counterfeit goods
• Surveillance technology
• Sanctions evasion

8. Compliance & Client Responsibilities

8.1 Lawful Use

You agree to comply with all applicable laws, including KYC/AML and data protection.

8.2 Disclosures

You are responsible for your own user-facing disclosures, consents, and privacy notices.

9. Intellectual Property

Tierlock retains all rights to its Services, software, and documentation. You grant a license to any content you submit solely to deliver the Services.

10. Data Protection & Privacy

We process personal data under our Privacy Policy. You represent you have all required consents to share data.

11. Confidentiality

Each party will keep Confidential Information secure and use it only to perform under these Terms.

12. Term, Suspension & Termination

12.1 Term

These Terms commence on first access and continue until terminated.

12.2 Suspension

We may suspend access for non-payment or breach.

12.3 Termination

Upon termination, your license ends and we may delete your data per our retention policy.

13. Disclaimers & Limitation of Liability

THE SERVICES ARE PROVIDED “AS‑IS” WITHOUT WARRANTIES. OUR LIABILITY IS LIMITED TO FEES PAID IN THE PRIOR 12 MONTHS.

14. Indemnification

You agree to indemnify Tierlock against claims arising from your breach or prohibited use of the Services.

15. Governing Law & Dispute Resolution

These Terms are governed by Californian law. Disputes go to binding arbitration in San Francisco County under AAA rules.

16. Changes to These Terms

We may revise these Terms; continued use signifies acceptance of updates.

17. Contact Information

Tierlock Inc.
legal@tierlock.com
1712 Pioneer Ave Ste 500, Cheyenne, WY 82001