1. Definitions

Personal Data means information that identifies you as an individual or relates to an identifiable individual.

User Data means any data you submit to Tierlock in connection with your use of the Services.

Blockchain Transaction Data means the pseudonymous, publicly visible records of transactions recorded on the blockchain.

Services means Tierlock’s blockchain risk‑reduction platform, APIs, checkout links, and related software.

2. Information We Collect

2.1 Personal Data You Provide

• Contact Information: name, email address, and phone number when you register or communicate with us.
• Authentication Data: credentials, two‑factor authentication tokens, and other login information.
• Usage Data: logs of your access to and use of the Services, including IP address, browser type, pages viewed, and timestamps.

2.2 Blockchain Transaction Data

On‑chain Records: transaction hashes, wallet addresses, amounts, timestamps, and any memo or metadata you include. This data is pseudonymous but permanently visible on the public blockchain.

2.3 Automatically Collected Data

• Device & Technical Data: device identifiers, operating system, and performance metrics.
• Cookies & Similar Technologies: to personalize your experience, analyze trends, and administer the site.

3. How We Use Your Information

• To provide and improve Services: process transactions, maintain wallets, deliver links, send notifications, and troubleshoot.
• To authenticate and secure: verify identity and prevent fraud.
• To communicate: transactional messages, support replies, and marketing with consent.
• To comply with law: KYC/AML checks, audits, and regulatory requests.
• To analyze and enhance: usage patterns, performance, and feature development.

4. Blockchain Transaction Data Is Public

All transactions you initiate through Tierlock are recorded on a public blockchain. Although wallet addresses are pseudonymous, anyone can view transaction amounts and timestamps. Tierlock does not control the public availability of on‑chain data.

5. Phone Numbers and Wallet Creation

We require your phone number to generate and manage your blockchain wallet and to send critical notifications (e.g., transaction alerts, security codes). We do not share it except with SMS providers or when required by law.

6. Disclosure of Your Information

• Affiliates and service providers under confidentiality obligations.
• Law enforcement or regulators when required by law.
• Mergers or acquisitions, subject to confidentiality.

7. Data Protection Officer & Privacy Contact

Jane Doe, Data Protection Officer
support@tierlock.com
1712 Pioneer Ave Ste 500, Cheyenne, WY 82001

8. Automated Decision‑Making & Profiling

We use automated risk‑scoring algorithms to flag high‑risk activity. You can request a review at support@tierlock.com.

9. State‑Specific Disclosures

California Residents:

• Request categories and specific pieces of Personal Data collected.
• Request deletion (with exceptions).
• Opt out of data “sales” (we do not sell data).

Submit requests to support@tierlock.com.

10. Links to Third‑Party Sites & Embedded Content

Our Services may link to third‑party sites or embeds. This Policy does not cover their practices—please review their notices.

11. Data Security

We use industry‑standard safeguards to protect your data but cannot guarantee absolute security. Use strong passwords and enable two‑factor authentication.

12. Data Retention

Personal Data: retained as needed to provide Services and comply with law.
Blockchain Data: remains indefinitely on the public ledger.
You may request deletion of Personal Data (excluding on‑chain records) by contacting us.

13. Your Rights

You may have rights to access, correct, or delete your data, restrict processing, or withdraw consent. Contact support@tierlock.com to exercise your rights.

14. International Transfers

Your data may be processed globally. We use safeguards such as standard contractual clauses to protect it.

15. Children’s Privacy

Our Services are not for children under 18. We do not knowingly collect data from minors.

16. Changes to This Policy

We may update this Policy. We’ll post the new “Last updated” date here and notify you of material changes. Continued use means acceptance.

17. Contact Information

Tierlock Inc.
support@tierlock.com
1712 Pioneer Ave Ste 500, Cheyenne, WY 82001